Building a More Efficient Distributed Workforce
It's time for clipboards and notepads to go the way of the buggy whip. Your employees in the field shouldn't be fumbling around for paper and pens while collecting sales and marketing leads at events, visiting your locations, or performing similar tasks. They should be focused on the task at hand, not worrying about putting a form on a clipboard and making sure their pens don't run out of ink.
When they are done, they shouldn't have to type their handwritten notes into the computer and hope they didn't miss any key information, or worry that they may not be able to read something that was scribbled in haste. And why should they have to write up the same thing twice anyway? Don't they run the risk of forgetting what was running through their mind earlier in the day, when they were "in the now"?
Capturing Thoughts "In the Now"
That's where LoopSurvey enters the picture: Your employee simply carries a smartphone or tablet and enters information as they make their observations. The digital form can be as simple or complex as necessary, with the ability to mix written responses with simple "check the box" questions, so both qualitative and quantitative analyses can be performed.
Best of all, they can enter their responses "in the now," when their thoughts are freshest and they can capture exactly what they're witnessing, whether they're talking to a customer or visiting a business location. They don't have to worry that they may be too tired later to type their notes, or that they could simply forget their thoughts. And they don't have to dig through a stack of papers to find the right one.
See Trends as They Appear
As workers enter their responses, they're uploaded and viewable in the LoopSurvey Dashboard in real time, so managers can track data trends as they develop and watch for specific things. Managers can also set up text and/or email alerts based on specific criteria and have them sent to designated employees. For example, if conditions at a business location fall below a threshold, they can be dealt with right away, not when discovered through traditional methods weeks later.
LoopSurvey also features automated report sending and seamless offline capabilities, so if an employee is without an Internet connection, their responses will be uploaded to the system as soon as the app detects Internet access. The data security is rock-solid, with instant failover and mobile device management.
Modern cloud technologies let your distributed workforce get their jobs done more quickly and efficiently than ever before, so they can capture their thoughts "in the now" and focus on the "why" of what they're observing, not the "how" to get their responses entered into a system. That means you can be more responsive to trends as they develop, which leads to happier customers and clients and increased revenue.