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New Mobile Survey Fields Make It Easier To Collect Customer Information

9/9/2015

 
Data Collection Made Easy

When collecting customer information, you want the process fast and reliable. Typos slow things down, makes data hard to share, and can even result in unusable leads. We looked at how many of our customers were collecting information (and the errors!) to find ways to make this better. Starting today, you can use these new question types to get the best data while on the move with your iPad and iPhone mobile surveys:

* Address Fields - what used to take 6 screens can now be done on 1 with dedicated address fields

* Date Selector - record today's date, a date in the future, or birthday

* Phone Number

These extra fields can be useful for scheduling appointments, service visits, enrolling customers in a marketing campaign, or generating leads at shows. This extra information will also show up when you Export to Excel and in any trigger alerts. Happy fielding!

New Question Types For iPhone Surveys
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New Question Types For iPad Surveys
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